Expiry of Documents

File or Document expiry is configured at the Settings → Configuration → File Expiry

Here, you can select a default expiry duration:

• 3 months

• 6 months

• 12 months

Once selected, this expiry rule applies automatically to all newly uploaded documents.

How Document Expiry Works?

• Each document gets an expiry date based on:

  • The selected expiry duration

  • The document’s last reviewed date

• When a document expires:

  • It cannot be AI-enabled

  • AI will not use it for answer generation or evidence attachment

This prevents outdated or stale information from being used in questionnaires.

What to Do When a Document Expires?

When a document expires, you have two options:

Option1 : Replace the Document

• Delete the expired document

• Upload a new, updated version

Option 1 is best practice when the content itself has changed.

Option 2 : Reset the Date (Review)

• Update the review date to the current date from option under Action menu

• The document becomes active again and can be AI-enabled

Option 2 is best practice when the content is still valid

Why Expiry Feature Exists?

The expiry mechanism to ensure Sanity & Compliance

• No old or stale documents are used

• AI responses remain accurate and compliant

• Teams are encouraged to periodically review policies and evidence

• Better audit hygiene and governance

This is a deliberate design choice to maintain trust, accuracy, and control in AI-driven responses.